Think Africa Travel

Effective Date: 29 April 2026

1. Introduction

Think Africa Travel (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us, visit our website, or use our services.

2. Information We Collect

We may collect and process the following personal information:

• Full name and surname

• Contact details (email address, telephone number)

• Nationality and passport information (where required for travel arrangements)

• Travel preferences and requirements

• Payment and billing information

• Communication records (emails, enquiries, and correspondence)

• Technical data (IP address, browser type, cookies, and usage data)

3. How We Collect Information

We collect personal information when you:

• Submit an enquiry via our website

• Contact us via email, phone, or social media

• Request a quotation or booking

• Subscribe to newsletters or marketing communications

• Interact with our website (via cookies and analytics tools)

4. How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide travel advice

• Design and manage your safari itinerary

• Process bookings and payments

• Communicate important travel information

• Improve our website, services, and customer experience

• Send marketing communications (only with your consent)

• Comply with legal and regulatory obligations

5. Sharing of Information

We may share your personal information with:

• Lodges, camps, airlines, and service providers required to fulfil your travel arrangements

• Trusted partners and suppliers within Southern Africa

• Payment processors and financial institutions

• Government authorities where required (e.g. immigration, visa processing)

We ensure that all third parties respect the security of your personal information and process it in accordance with applicable laws.

6. Data Security

Think Africa Travel takes appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfil the purposes outlined in this policy

• Comply with legal, accounting, or reporting requirements

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal data

• Object to or restrict processing

• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

9. Cookies and Website Usage

Our website uses cookies and similar technologies to enhance user experience, analyse traffic, and improve functionality.

You can control or disable cookies through your browser settings.

10. International Transfers

As we operate across multiple countries in Southern Africa, your personal information may be transferred to and processed in countries outside your country of residence. We take reasonable steps to ensure your data remains protected.

11. Third-Party Links

Our website may contain links to third-party websites. Think Africa Travel is not responsible for the privacy practices or content of those websites.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Think Africa Travel
Maun, Botswana
Email: info@think-africa.com
Phone: +267 686 1797

By using our website and services, you consent to the terms of this Privacy Policy.